Qualities of Microsoft Dynamics 365 Business Central that makes it Stand-out

Microsoft Dynamics 365 Business Central has gained immense popularity as business solution. It has various qualities that make it worth the hype. Here we are going to discuss the factors that influence its popularity among users.

Benefits of Microsoft Dynamics 365 Microsoft Dynamics 365 Business Central:

1. Sales: the sales workflow, which is the primal part of any business is assisted, managed and conducted through the sales module of Microsoft Dynamics 365 Business Central solutions. The interface of the system is process-driven which simplifies the lead qualification and then enables the conversion of the leads to customer accounts. There is a separate opportunity management segment where you can get a built-in process header that helps to manage opportunities through different sales processes and steps.
2. Marketing: the module of Business Central that manages marketing, skillfully manages leads, campaigns, contacts. The capabilities of the module include campaign planning and execution and also support prospect and customer segmentation. The users can also experience and utilize the features of this program for analysis and reporting of business data, as well as seamless collaboration between marketing and sales. It can be further optimized by Dynamics 365 Business Central Integration with external business solutions.
3. Customer Service: customers are the most important part of any business and thus, customer service must be prioritized. Microsoft Dynamics 365 Business Central for Customer Service proved tools to the users to manage the support and retention aspects of customer life-cycle. It consists of a case management process which is streamlined and helps to address and deliver an efficient, dedicated and consistent customer care.
4. Field Service: first and foremost, it must be mentioned that the field service module of Microsoft Dynamics 365 Business Central is specific to individual companies with field service technicians. It delivers to its users, project management functionalities that include scheduling, routing, contract management, work orders, inventory etc. since the system can be approached as well as accessed through mobile application, the technicians at the field have constant access to whatever information they need. There is an overall optimization of the whole project.
5. Project Service: this module is perfect for those businesses that operate on a project basis. Dynamics 365 for project management has in-built tools for resource scheduling, time and expense management, project planning, etc. Moreover, it allows integration.Microsoft Dynamics 365 Business Central Integration helps to merge with other external applications, like Microsoft Project, which further facilitate the functionalities of Business Central for project service.

Apart from this, Microsoft Dynamics 365 for Business Central has the following features that help it to stand out among its other competitions:

• Familiar and user-friendly interface,
• Easy and seamless Microsoft Dynamics 365 Business Central Integration.
• Comfortable architecture, flexible deployment options and affordable pricing.
• The security, support and promising customer service of Microsoft.